NEW Live with Stantrips & Silk Road Journey

The CRM travel agencies
in Turkmenistan actually use.

TripSync runs your tour groups end-to-end — staff, tickets, hotels, guides, notes and exports — in one calm, modern workspace.

All systems operational · Built in Ashgabat
Ticket confirmed
T5-179 · group_2_chn
Grand Hotel — confirmed
2 sgl · 1 twn · 6 nights
TripSync groups view
Already with us
Stantrips
Stantrips
Silk Road Journey
Silk Road Journey
01 — Groups

One table. Every group. At a glance.

See every active and incoming tour group with the badges that matter — pending vs. confirmed tickets, hotels by code, rooming list, guide and manager. Filter by year, month, location or company. No more tabs of spreadsheets.

  • Color-coded ticket and hotel badges so problems jump out
  • Filter by location, dates, status, company or assigned manager
  • Click any row to open the full group editor
Group Pax Dates Tickets Hotels Guide
Group 2 CHN 5 01.05 → 07.05 •  1 confirmed GRND Guide 1
Group 6 DE 3 07.05 → 21.05 1 pending 1 GRND GMI Guide 1
Group 4 IT 6 07.05 → 20.05 2 pending Unassigned
Group 10 JP 10 13.05 → 28.05 •  3 confirmed SHBT Guide 2
Group 6 US 6 16.05 → 29.05 1 pending SHBT Unassigned
General Private For guide
Today
T
tour manager · 14:19
Done. Hotel in Lucerne is almost fully booked for those dates. I’ve placed a 24-hour soft-hold on three rooms.
A
Admin · 14:21
Perfect. Make sure the airport transfer includes a child seat — check the ‘Preferences’ tag.
G
guide (read-only) · 14:24
Got it 👍 will pick them up at gate B.
02 — Notes

A mini-chat inside every group.

Stop hunting for context across WhatsApp, email and sticky notes. Every group has its own thread — with three channels: General, Private for staff, and For guide on the day.

  • Per-role visibility (private notes never reach the guide)
  • Attachments and timestamps on every message
  • Threaded into the group, not a separate inbox
03 — Smart routing

Notifications that find the right person.

When a ticket is created, only the ticket manager hears about it. When a hotel changes, only the hotel manager. Role-aware routing means nobody’s inbox is full of someone else’s problems.

  • Routes by event type and assigned role automatically
  • In-app, email and digest — your choice per role
  • Manager-level escalation if nothing’s acknowledged in 24h
New ticket pending — T5-179
routed to@ticket-manager
just now
Hotel added — Grand Otel · Group 2 CHN
routed to@hotel-manager
2m
Guide assigned — Group 6 DE
routed to@guide-coordinator
14m
SLA reminder — ticket pending > 24h
escalated to@admin
1h
Admin
groups.* staff.* tickets.* hotels.* logs.read
Tour manager
groups.read groups.edit notes.write staff.*
Hotel manager
hotels.* groups.read tickets.* staff.*
Ticket manager
groups.assigned notes.guide-channel edit anything
04 — Roles & permissions

Granular access. Sensible defaults.

Add staff in seconds. Pick a role — Admin, Tour Manager, Hotel Manager, Guide — and TripSync sets the right permissions. Need finer control? Toggle individual permissions per person.

  • Pre-built roles tuned for travel agency workflows
  • Per-user permission overrides without rebuilding the role
  • Guides see only the groups they’re assigned to
05 — Guide handoff

Export a guide-ready DOCX in one click.

Every group can be exported as a .docx tailored for the guide on the ground — rooming list, flight times, hotel addresses, contact numbers, day-by-day itinerary. Print it, message it on Telegram, done.

  • Template auto-fills from the group’s data — never out of date
  • Localized labels and Turkmenistan address formatting
  • Editable in Word, Pages or Google Docs after export

Group 2 CHN — Guide brief

tripsync.tm · exported 30.04.2026 · 5 pax
Itinerary
01.05 22:00Arrive Ashgabat — T5-179 from Türkmenabat
02.05 09:00City tour — Independence Monument, Arch of Neutrality
03.05 07:30Transfer to Darvaza Gas Crater
Rooming list
Single2
Twin1
Hotel
Grand Otel04.05 18:43 → 06.05 18:43 · confirmed
group_2_chn.docx
168 KB · ready
14:21:08 A Admin edited Group 2 CHN · status pending → confirmed edit
14:19:42 T Tour manager added ticket T5-179 to Group 2 CHN create
14:14:17 H Hotel manager set Grand Otel check-in 04.05 18:43 edit
14:02:55 A Admin assigned Guide 1 to Group 2 CHN edit
13:48:11 A Admin created Group 2 CHN · 5 pax create
11:22:30 H Hotel manager removed Berkarar Plaza from Group 6 DE delete
06 — Audit log

Every change. Every actor. Every time.

TripSync records every edit, create and delete with actor, timestamp and the before/after diff. Find the answer to “who changed this and when?” in under five seconds.

  • Per-entity log right next to the data it describes
  • Filterable by actor, date range or action type
  • Immutable — even admins can’t alter a recorded event
07 — Itinerary builder

Build the route. Price every group size. Send the quote.

Compose a day-by-day route — hotels, guides, transfers, meals and entrance fees — and TripSync prices it for you. Add a variation for each group size and get a clean per-person price for every tier, single supplements and markup included.

  • Per-pax variations with automatic per-person pricing
  • LOI, tax, markup and single supplements rolled into the total
  • Export a customer-ready quote, or turn it into a group in one click
Classic Turkmenistan — 5 days
DE · markup 15% · LOI + tax incl.
Draft
Ashgabat2 nights
Darvaza1 night
Mary1 night
Variation Rooming Per person
2pax 1 dbl $1,840$3,680 total
4pax 2 dbl $1,420$5,680 total
6pax 1 sgl · 1 dbl · 1 trpl $1,180$7,080 total
per person range $1,180 – $1,840
classic_turkmenistan.docx
quote · ready

Ready to run your
tour groups, calmly?

30-minute walkthrough on your data. No slides, no sales pitch — just TripSync running a real group.

Request a demo → shyhyyewshyhy001@gmail.com